Trinity Auto is bound by the National Privacy Principles under the Privacy Act 1988. A copy of the National Privacy Principles may be obtained from the Office of the Federal Privacy Commissioner.
At Trinity Auto we understand the importance of respecting and safeguarding the privacy of our customers and visitors to this website.
This statement sets out our policy for dealing with personal information; it explains what types of information we collect through the website, how we use that information, to whom we may disclose it and how you can contact us if you have any questions about this policy.
The types of information that we collect from you will depend on how you use the website. Irrespective of the nature of the information that you provide to us you can be certain that we will handle it confidentially and only use or disclose that information in ways that are explained in this statement or where we are required to use or disclose the information by law.
The types of information that we collect and what we do with it:
When you visit our website our Internet Host, will record your server address, domain name, the date and time of your visit to this site and the pages that you viewed. This information is used for statistical and website development purposes only. It is not retained in a form which would enable you to be identified.
Should you request us to send you information about any of our vehicles or accessories we will ask you to provide us with your contact details. This information will be passed on to the relevant department in Trinity Auto for the sole purpose of mailing, emailing, or by other communications means who will mail, email or by other communications means provide you the requested product information.
We may also ask you to provide some additional demographic information as well as information about your purchase intentions and current vehicle. We seek this information to assist us in planning and marketing and the information may be passed to our marketing agency. If you enquire about our financing options we will in addition to your contact details, ask you for some information about the amount of finance you require and when you intend to purchase the vehicle. Please note that completing and transmitting the financing enquiry form does not constitute an application for finance and any acknowledgement of your enquiry by Trinity Auto does not constitute a finance approval. If you would like to proceed with a finance application we will require you to complete all forms as requested by our Finance Company.
It is our policy not to sell or provide personal information to external organisations.
Storage and use of Non-Personally Identifiable data:
Trinity Auto collects non-personally identifiable information from each site visitor. This includes pages viewed, date and time, the user’s IP address, and browser type. IP addresses are used to determine domain name and type and in some cases, geographic region.
This information is used to monitor general usage trends or the individual websites. We also gather and use users’ IP addresses to assist in diagnosis of problems with our server and to manage our websites.
All information collected from the Trinity Auto sites is stored on our web server, but is not publicly accessible from the website.
If you send us an e-mail:
Should you send us an e-mail containing personal information we will ensure that the confidentiality of that information is maintained. The content of e-mails is sometimes monitored by our Internet Host for maintenance and fault detection purposes. We may also monitor e-mails for legal compliance purposes. E-mails are also sent to the relevant department within Trinity Auto when they relate to product enquiries or complaints. They also treat the information confidentially but do record it in our in-house database. How to gain access to information that we hold about you if you ask us to, we will provide you with access to any information that we have collected about you through this website. To gain access to this information you should contact us on telephone (07) 4050 5000 and ask to speak to our IT Administrator.
If you think that the information we hold about you may be inaccurate:
If you think that any of the information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.
If you would like to discuss this policy:
If you wish to discuss any aspect of this policy please contact us by telephone (07) 4050 5000 and ask to speak to our IT Administrator.